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Rental Terms



Rental Vehicle Agreement Terms and Conditions

Part 1

1) Inspecting the vehicle and the condition report at the time of the vehicle pickup knowing it to be a true record of damage, odometer reading and fuel. Knowing that I am responsible for collision damage/loss.
2) Payment for all tyre, glass, interior, water & under/over body damage or mechanical abuse.
3) All speeding, parking and toll way infringements incurred during the rental period plus an additional $20 administration fee.
4) The accident accident damage liability is $3,000 unless the accident waiver has been applied for two vehicle accidents.
5) No animals are allowed to ride in the vehicle.
6) Using the vehicle in the designated area of use and are totally responsible for all recovery charges if this clause is broken.
7) Return of the vehicle to the location stated above, with the same fuel level as collected. The cost of the fuel will be levied at up to $3.00 per litre if the vehicle is not returned with a full tank of unleaded fuel.
8) The customer is responsible for the vehicles condition until it is fully checked by ACT Car Rentals.
9) Single vehicle accidents (SVA) are not reduced by accident damage liability reduction.
10) Off road use is NOT permissible.
11) A cleaning charge will apply under the following: if the car is unreasonably dirty; animals have been transported in the vehicle; off road driving; any smoking in the vehicle; or other activities that soil the vehicle.

Part 2

This is an Agreement between the prospective hirer identified (you) and ACT Car Rentals, (named as the Company throughout the remaining terms and conditions) to rent this motor vehicle, including all accessories, tools, tyres and equipment and any replacement vehicle.


The vehicle is delivered to you in good operating condition and with the seal of the odometer unbroken. You agree to return the vehicle in the same condition (except for ordinary wear and tear but not including windscreen damage) together with all tools, tyres, accessories and equipment to the location specified on this contract and on the date there specified (or sooner, if demanded by the Company). The Company may take possession of the vehicle without demand and at your expense, if it is illegally parked, used in violation of the law or of this agreement or if it is apparently abandoned. If the seal of the odometer is broken the persons responsible will be reported to the appropriate authority and you are responsible for extra charges based on 750 kilometres for each day of the hire at 50¢ per kilometre.
Note: The company must be notified and agree to any extension of the period of hire beyond that stated on the hire contract in advance of the
return date and time or the vehicle will be immediately reported as stolen.


Persons who mush not drive the vehicle:
(a) A person who is not identified on this car hire contract.
(b) A person who is not licensed for this class of vehicle.
(c) A person whose blood alcohol concentration exceeds the lawful percentage.
(d) A person who has given or for whom you have given a false name, age, address or driver’s license details.
(e) A person whose drivers licence has been cancelled, endorsed or suspended within the last three years.
(f) A person who is equal to or under the age of 21 years of age.
Circumstance in which and/or for which the vehicle must not be used:
(a) Outside the area of use limitations shown in this hire agreement or as agreed with the Company.
(b) On unsealed roads or off road conditions.
(c) To carry persons for hire, hire or to carry any inflammable, explosive or corrosive materials.
(d) To propel or tow any vehicle, trailer, boat or other object unless the Company has authorised such use in writing.
(e) To carry any greater load and/or more persons than is lawful.
(f) For racing, pacemaking, reliability trials, speed trials, hill climbing or being tested in preparation for those purposes.
(g) In any negligent or dangerous manner.
(h) In contravention of any legislation or regulation controlling vehicular traffic or for any illegal purpose.
(i) Ferry transport, train or truck transport.


Special Note: Joint hirers and all drivers are jointly and severally responsible under this agreement.
You are responsible for and by entering into the agreement in this hire contract you authorise the Company to debit your credit card/deposit (and you will pay on demand any balance) with the following charges:
(a) All rental charges specific in the hire contract.
(b) All charges claimed from the Company in respect of parking or any other traffic violations incurred during the period of hire or until such later time as the vehicle is returned to the Company.
(c) All charges for repair/accident to the motor vehicle (including loss of use) legal expenses, assessment fees, towing and recovery, storage and company service charges where:
(i) any condition of this agreement, or any special condition in the hire contract have been breached;
(ii) the vehicle is involved in a single vehicle accident;
(iii) the underbody of the vehicle is damaged regardless of cause when no other vehicle is involved;
(iv) the vehicle is totally or partially immersed in water regardless of cause;
(v) the interior of the vehicle is damaged regardless of cause when no other vehicle is involved;
(vi) any tyre(s) of the vehicle are damaged other than by normal wear;
(vii) the vehicle is damaged by driving it under or into an object lower than the height of the vehicle;
(viii) you have failed to maintain all fluid and fuel levels or failed to immediately rectify or report to us any defect of which you became aware;
(ix) the vehicle is damaged by loading or unloading, other than normal wear;
(x) you have left the vehicle unlocked or left the keys in the vehicle;
(xi) you have failed to secure any load or equipment resulting to damage to the vehicle or any vehicle or property.
Special Note: If you have paid by use of a credit card or directed the Company to bill charges to some other person, corporations, firm or organisation who or which fails to make payment when due, you will immediately pay the full amount due to the Company on demand.


If you act within the terms and conditions of this agreement the Company will honour any agreed accident damage liability waiver for your benefit in respect of damage to the vehicle or third party damage other than any property owned by you (or any friend, relative, associate or passenger) or in your physical or legal control. This cover is subject to:
(a) Your payment of the damage or loss of use charge stated in the hire contract.
(b) Your not having acted or having caused any other person to have acted in any manner which is in contravention of this agreement including the special conditions in the hire contract.
(c) Your not being covered under any policy of the damage cover.
(d) Your providing such information and assistance as may be requested where, if necessary, authorising the Company insurer to bring, defend or settle legal proceedings but the Company shall have sole conduct of the proceedings.


(a) You will promptly report any accident or loss involving the vehicle while rented under this agreement to the Company location where the vehicle was hired and will deliver to the Company immediately, every summons, complaint or paper in relation to such loss. Compliance with this sub-paragraph does not excuse the hirer from reporting an accident to police or other proper authorities.
(b) You release and hold harmless the Company (and its agents and/or employees) from all claims for loss or damage to their personal property, or that of any other person left in the vehicle, which is received handled or stored by the Company at any time before, during or after this rental period, whether due to the Company’s negligence or otherwise.
(c) Except as provided by law no driver or passenger in the vehicle shall be or deemed to be the agent, servant or employee of the Company in any manner for any purpose whatsoever.
(d) The company gives no express or implied warranty as to any matter whatsoever including without limitation the condition of the vehicle and equipment, its merchantability or fitness for any particular purpose.
(e) No right of the Company under this agreement may be waived except in writing by an officer of the Company.
(f) Words used in this agreement to denote any gender shall include all genders, singular words include the plural, and vice versa.
(g) The Company can terminate your rental if you do not comply with the terms of your Rental Agreement and do not promptly rectify the breach after we notify you.
(h) You may travel above the snow line on sealed roads (being a road sealed with a hard material such as tar, bitumen or concrete).


The vehicle must be returned with a full tank of unleaded fuel.  If the company determines that the fuel tank is not full the client will be charged up to $3.00 per litre. The final fuel top up MUST be completed within 10km of the drop off point and a fuel receipt MUST be provided.


A Single Vehicle Accident (SVA) is an incident in which (i) no other motor vehicle is involved (e.g. rollovers, collisions with animals, trees, pedestrians, carparks etc) (ii) another motor vehicle is involved but: that other motor vehicle or it’s driver has not been fully identified; or at the time of the incident the vehicle was moving in reverse and that other motor vehicle was stationery; or at the time of the incident that other vehicle was parked. You will also be responsible for any damage that is incurred by any animals whether they collide with the vehicle, you swerve and hit something else or are otherwise distracted. The accident damage liability payable is $3,000.

An additional Damage Recovery Fee applies of up to $2,900 which is the added cost of recovery and other incidentals of your vehicle.

If keys are lost the client will accept the full cost of replacement of the keys including the car recovery.